What is XCry Ransomware?
XCry Ransomware is a malicious program that locks private files and marks them with .xcry7684 extension. Such records become unusable without particular decryption tools. Sadly, they are in the hands of hackers who developed the malware, and they demand to be paid before providing them. Needless to say, there are no reassurances these people will hold on to their word, and if you do not want to be tricked, we advise not to put up with any demands. Our researchers think it would be safer to remove XCry Ransomware at once since it can restart with the system, which means it might be able to encrypt new files. To eliminate it manually you should follow the instructions placed at the end of this report.
Where does XCry Ransomware come from?
XCry Ransomware could be distributed in many ways, but our researchers at Anti-spyware-101.com suspect it might enter the system with malicious email attachments, updates, or setup files. Because of this we advise staying away from torrent and similar unreliable file-sharing networks as well as emails coming from people you are not familiar with. Also, when receiving attachments users should pay attention to the message that comes with it, since malicious files often cause panic as they come with explanations why the user needs to open them right away. Thus, in situations you are not sure you were meant to receive the delivered email attachment, we highly recommend deleting the email or scanning the suspicious file with a legitimate antimalware tool.
How does XCry Ransomware work?
XCry Ransomware should encrypt user’s files without him noticing its presence. Unfortunately, in many cases, such threats come as an unpleasant surprise if they manage to encrypt important data unnoticed. Often victims realize what has happened only after discovering the malware’s ransom note. Of course, in case they have never encountered such a threat before, they may need to research it first to understand the situation entirely.
Like many other similar infections, XCry Ransomware locks user’s personal documents, photos, pictures, and other data alike. The only files that should not get encrypted are the ones placed in the %APPDATA%, %WINDIR%, %PROGRAMFILES%, %PROGRAMFILES(x86)% folders. Many ransomware applications do not encrypt files in these locations because if they do the computer could become unbootable, and it would make it more difficult for the user to view ransom note. In this case, it is displayed on a file titled HOW_TO_DECRYPT_FILES.html, which should appear in every folder where there is at least one locked file. The message visible on it claims the user has to contact the hackers to get payment instructions. No doubt, the hackers should offer decryption tools for those who are willing to pay. However, we do not think it is a good idea since there are no guarantees the malware’s creators will hold to their end of the bargain.
How to erase XCry Ransomware?
Our researchers advise deleting XCry Ransomware because it can restart with the system and encrypt new files. Users who choose to erase it have two options. The first one is to delete all data created by the malicious application from the system manually. The steps you should see below this paragraph should help with this task. Still, if it looks too challenging, it might be best to install a legitimate antimalware tool and let it deal with the infection for you.
Eliminate XCry Ransomware
- Click Ctrl+Alt+Delete.
- Pick Task Manager and select Processes.
- Locate a process belonging to the threat.
- Select it and click End Task.
- Exit Task Manager.
- Click Windows key+E.
- Locate these paths:
%TEMP%
%USERPROFILE%\Downloads
%USERPROFILE%\Desktop - Locate the malicious application’s launcher.
- Right-click it and select Delete.
- Go to: %APPDATA%
- Find a suspicious executable file.
- Right-click it and choose Delete.
- Leave File Explorer.
- Tap Windows key+R.
- Type Regedit and press Enter.
- Navigate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- Find the malware’s value name with a random name.
- Right-click this value name and press Delete.
- Exit Registry Editor.
- Empty your Recycle Bin.
- Restart the computer.
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