Webshield Enter Product Key Tech Support Scam

What is Webshield Enter Product Key Tech Support Scam?

Webshield Enter Product Key Tech Support Scam is a new fake alert that can lock your computer’s screen and deny you access you your desktop entirely. It masquerades as some sort of computer security program called WebShield that is a program in name only. While the name and logo might be convincing, the reality is that it is nothing more than a scam. Webshield Enter Product Key Tech Support Scam promotes a fake customer support phone number that you should not call because the people at the other end of the line might try to sell you useless services. This scam can be distributed using bundled software, so you ought to remove it at your earliest convenience. To find out more about this scam, please read this whole description.

Where does Webshield Enter Product Key Tech Support Scam come from?

Our cybersecurity specialists say that your PC can be infected with software containing this scam as a result of installing bundled software from freeware hosting websites that do not adequately disclose the full contents of the bundles. The installers used can hide the presence of malicious software and install it on your computer automatically by default. You might be able to deselect the installation of undesirable software by opting for advanced or custom installation settings, but that might not be the case with this particular scam program. Therefore, we recommend that you steer clear of questionable software distributing websites.

What does Webshield Enter Product Key Tech Support Scam do?

If your computer were to become infected with this scam program, then it will lock its screen and deny you access to the desktop. The lock screen is a white background window that masquerades as WebShield, a non-existent cybersecurity program or service. The text on this window is in broken English, so it is clear as day that this cam was created by non-native English speakers.  The lock screen states that your computer was hacked and suggests calling professional assistance by calling customer support. The alleged 877-565-7127 customer support number is run by scammers, and they will probably ask you to pay for a product key to unlock your PC.

The good news is that you can unlock your computer for free. Enter B2563-51757-EDC62-429B8-F56AD in the white background lock screen and click OK. Then, you will see a dialog that says "Support Assistance Override Activated!" Press OK on that dialog and enter 13764675 in the field and press OK again. You should be presented with another dialog that says “Activation Successful.” Press OK again that the lock screen should close. Note that the application can crash, so you might have to wait a bit for your computer to sort itself out. Once the lock screen is down, you can delete the malicious software on your computer that displayed Webshield Enter Product Key Tech Support Scam.

How do I remove Webshield Enter Product Key Tech Support Scam?

That is all of the information we currently have on this scam. Needless to say, it is a clever scam indeed, but the text in broken English gives it away. Do not call the promoted phone number because the people on the other end of the line will try to sell you activation codes to unlock your PC. However, as seen in this article, you can do that for free. After you have taken the steps outlined above to unlock the desktop, please follow the instructions below on how to use SpyHunter’s free malware scanner to detect the malicious software in order to go to its location and remove it manually.

Removal Guide

  1. Visit http://www.anti-spyware-101.com/download-sph
  2. Download SpyHunter-Installer.exe and run it.
  3. Launch the program and click Scan Computer Now!
  4. Copy the file path of the executable from the scan results.
  5. Press Windows+E keys.
  6. Enter the file path in File Explorer’s address box and hit Enter.
  7. Find and right-click the executable file and then click Delete.
  8. Empty the Recycle Bin. 100% FREE spyware scan and
    tested removal of Webshield Enter Product Key Tech Support Scam*

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