What is WCH Ransomware?
WCH Ransomware, also known as WeCanHelp Ransomware, is a malicious infection that has your personal files on the target. If it finds a way into your Windows operating system, it can silently encrypt every single photo, image, document, or media file and then push you to pay money in return for an alleged decryptor. Unfortunately, some victims of this malware might feel their backs against a wall, and they might give in to the demands and, most importantly, the promises. Well, you should know better than to trust promises made by cybercriminals. Of course, if you are sure that you want to communicate with them and, perhaps, pay a ransom afterward, you should at least learn about the risks you are likely to face. In any case, whatever the outcome is, you need to delete WCH Ransomware from your operating system, and we hope that the removal tips shared in this report will help you. Also, remember that we can assist you. If you need answers or help, contact us via the comments section.
How does WCH Ransomware work?
According to the analysts in our Anti-Spyware-101.com internal lab, WCH Ransomware is part of a well-known ransom family that goes by the names Crysis and Dharma. Hundreds of infections were built using the same malware code, and so it is no wonder that WCH is very similar to 8800 Ransomware, BOMBO Ransomware, ROGER Ransomware, and other threats alike. They are most likely to spread using bundled downloaders and spam emails or by exploiting existing vulnerabilities, which you are supposed to patch by installing updates timely. If you are tricked into letting WCH Ransomware in, it encrypts your personal files immediately. Afterward, you can see the “.id-{unique ID}.[wecanhelpu@tuta.io].wch” extension attached to the original files’ names. As you can see, the extension includes a unique ID code, an email address, and also a pseudo extension (.wch). The email address belongs to cybercriminals, and you can also find it in the ransom note. It is delivered via a window whose title is wecanhelpu@tuta.io, and it is also included in the main message.
According to the message introduced by WCH Ransomware, all encrypted files can be restored after you send emails to wecanhelpu@tuta.io and wecanhelp2@protonmail.com. Of course, you cannot appease cybercriminals just by contacting them. Once you do it, they are likely to instruct you to pay money in return for a tool, a program, or a key that, allegedly, would restore your files. So, can you rely on cybercriminals to provide you with what you need to get your files back? That is unlikely to be the case. Even if you contact the attackers, pay the ransom, and fulfill other demands. This would be a terrible thing, but free Crysis Decryptor and Dharma Decryptor were created by parties unrelated to the attackers, and now victims of WCH Ransomware and similar threats can try to use them for full decryption. While we cannot guarantee that you will be able to fully restore all files, perhaps you do not need to rely on the free decryptors at all. That is the case if you have backup copies of your personal files. If these backups are stored away, you can use them to replace the corrupted files after you delete the infection.
How to remove WCH Ransomware
We do not know if you will be able to restore your files or replace them. What we know is that you must remove WCH Ransomware from your operating system. According to our researchers, you should be able to eliminate this malware manually using the guide below. Even if you think you are successful, scanning the system with a trusted malware scanner afterward is a must. If any threats or leftovers are found, you need to continue with the removal. If you do not want to spend your time hunting and removing threats, you have to think about installing anti-malware software. While it is extremely useful because it can delete WCH Ransomware automatically, the most important thing about this software is that it can prevent new malware attacks. So, if you want to keep your system safe, installing anti-malware software is the way to go. Also, do not forget to watch out for suspicious spam emails and bundled downloaders.
Removal Instructions
- Simultaneously tap Windows and E keys to launch File Explorer.
- Enter %APPDATA% into the field at the top.
- Delete the file named Info.hta.
- Enter %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\ into the field at the top.
- Delete the file named Info.hta.
- Delete a malicious {unknown name}.exe file.
- Enter the following paths into Explorer to look for malicious files. If you find any, Deletethem:
- %TEMP%
- %USERPROFILE%\Desktop
- %USERPROFILE%\Downloads
- Exit File Explorer and then Empty Recycle Bin.
- Perform a full system scan using a trusted malware scanner.
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