What is TROLL Ransomware?
TROLL Ransomware could ruin all your photos, documents, and other files that could be of value to you if your computer gets infected with it. To learn how this could happen, we encourage you to read the rest of our article. Another thing we would like to explain from the start is that the malicious application uses a secure encryption algorithm to lock victims' data. It means affected files become encrypted and they can be decrypted with the right decryption tools. The bad news is that the malware’s developers could be the only ones who may have such tools, and they do not want to provide them free of charge. In other words, they expect you to pay a ransom and, sadly, doing so could be risky as there are no guarantees the hackers will hold on to their end of the bargain. Removing TROLL Ransomware will not decrypt your files either, but it is vital to do so if you want your system to be clean and secure. You can get rid of it with the instructions available below or with a legitimate antimalware tool.
Where does TROLL Ransomware come from?
Threats like TROLL Ransomware often travel with Spam emails, malicious software installers, and other data downloaded from untrustworthy sources. Naturally, one of the ways to stay away from malicious applications alike is never to open questionable data downloaded from the Internet. At this point, you may wonder what kind of data you should consider being suspicious? Our researchers at Anti-spyware-101.com say it could be email attachments coming from unknown senders, installers from torrent and other file-sharing websites, data suggested on pop-ups, and so on. If it is too difficult for you to separate potentially dangerous content, we recommend installing a legitimate antimalware tool that could do it for you. All you have to do is scan files obtained from untrustworthy sources and wait for results.
How does TROLL Ransomware work?
It seems TROLL Ransomware does not target program files, which means it should encrypt only data that is considered to be private like pictures, archives, videos, and so on. Each targeted file should be marked with .TROLL extension during the encryption process, for example, a file called flowers.jpg should become flowers.jpg.TROLL. Next, the malicious application is supposed to create a ransom note called HOW TO BACK YOUR FILES.txt. Inside this text document, victims ought to find instructions on how to recover the malware’s encrypted files.
To be more precise, the ransom note should ask to contact the hackers behind the malware. According to their instructions, users should send their unique ID numbers that are mentioned in the TROLL Ransomware’s ransom notes. Also, it is said that a victim can send a file of no value for free decryption. The note may explain it is how the cybercriminals can guarantee you will receive the promised decryption tools. In reality, it would only prove they can decrypt user’s files. As for sending the promised decryption tools, it is up to the malicious application’s developers.
How to eliminate TROLL Ransomware?
Naturally, if you do not want to take any chances, we advise removing the threat. Users who feel up to the task could erase TROLL Ransomware manually by following the instructions placed at the end of this article. Another way to deal with it is to employ a legitimate antimalware tool, scan your computer with it, and then delete all identified threats by pressing the given removal button. Later, when the system is malware-free again, you could replace encrypted files with backup copies you could have on removable media devices, cloud storage, and so on.
Remove TROLL Ransomware
- Click Ctrl+Alt+Delete.
- Pick Task Manager and select Processes.
- Locate a process belonging to the threat.
- Select it and click End Task.
- Exit Task Manager.
- Click Windows key+E.
- Locate these paths:
%TEMP%
%USERPROFILE%\Downloads
%USERPROFILE%\Desktop - Locate the malicious application’s launcher.
- Right-click it and select Delete.
- Locate files named HOW TO BACK YOUR FILES.txt.
- Right-click them and select Delete.
- Exit File Explorer.
- Empty your Recycle Bin.
- Restart the computer.
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