What is Servicedeskpay@protonmail.com Ransomware?
Ransomware does not stop, and ransomware creators do not sleep. The newest infection to join the ever-growing family is Servicedeskpay@protonmail.com Ransomware, and it is just as bad as it sounds. While there are quite a few fake file-encryptors circulating the web these days – and that is because even the amateurs are now trying to build ransomware – this one is not fake. In fact, it is so real that it will encrypt every single personal file if it stored in the right place. According to Anti-Spyware-101.com research team, the infection does not corrupt system files, but audio, video, image, and text files are a prime target. Once encrypted, these files are paralyzed, so to speak. You cannot open them, and you cannot decrypt them using regular free decryptors. Maybe a reliable decryptor will be created in the future, but, for the time being, it does not exist, and that means that you have nowhere to go with your problem. Surely, the removal of the infection is on your mind, but you might be preoccupied with the fact that your files might be lost. Despite your anguish, it is important to delete Servicedeskpay@protonmail.com Ransomware as soon as possible, and you can learn how to achieve that by reading this report.
How does Servicedeskpay@protonmail.com Ransomware work?
Have you been introduced to the file named “HOW TO RECOVER ENCRYPTED FILES.TXT?” If you have, the chances are you are still thinking whether or not you should open it. We don’t believe that is necessary, considering that the information presented in the text file should not be taken seriously, but it is not dangerous to open the file. If you want to stop it from popping up whenever you restart the computer, you can delete it from the %USERPROFILE% directory. You can also disable it by closing it. The only purpose of this file is to convince you to email cyber criminals at servicedeskpay@protonmail.com, because only if you do will they have the opportunity to demand money from you. We cannot say how much the creator of the malicious infection will ask from you, but the chances are that they will ask enough Bitcoin to leave you hundreds or maybe even thousands of Dollars lighter. Our researchers have analyzed hundreds of infections like Servicedeskpay@protonmail.com Ransomware. In fact, it is a variation of another well-known threat, Scarab Ransomware, and we can tell you that paying the ransom is never the answer because your money is most likely to go to waste. Even if there is the slightest chance that you would get a decryptor, you need to think if the risk is worth taking. Maybe you should be focusing the removal instead?
You can check which files were corrupted by Servicedeskpay@protonmail.com Ransomware once you close the TXT file. They all should have the “.sdk” extension appended to them. In the best case scenario, you will realize that all of these files have backups stored somewhere safe. Do you use cloud storage (e.g., Drive, Dropbox, OneDrive, or iCloud)? Maybe you store copies on a flash drive? Whatever your preferred backup method is, hopefully, it exists because, at this time, that is the only thing that can save you from the loss of files.
How to delete Servicedeskpay@protonmail.com Ransomware
You have much to think about if your operating system is attacked by Servicedeskpay@protonmail.com Ransomware, but it is a good idea to figure out how to remove this malware first. As discussed in the report, it is unlikely that you can restore files using third-party software or by paying the ransom requested by the creator of the infection. This is why you should linger no more. Install a trusted anti-malware program or follow the instructions you can see below. Note that manual removal of Servicedeskpay@protonmail.com Ransomware does not suit everyone, and if you are inexperienced, the operation might be too complicated. And if other threats exist, you might be in over your head completely. In this situation, a legitimate anti-malware program can be very helpful. It can simultaneously find and delete all threats AND protect the system against malware. Without a doubt, that is what you need if you want to prevent malicious infections from slithering in again. As for files, make sure you back them up. That is the best defense against ransomware.
Removal Instructions
- Right-click and Delete the [random].exe file that is the launcher (could be placed anywhere).
- Tap Win+E to launch Explorer.
- Type %APPDATA%\Microsoft\Windows\ at the top and tap Enter.
- Right-click and Delete the file named updlive.exe.
- Type %USERPROFILE% at the top and tap Enter.
- Right-click and Delete files HOW TO RECOVER ENCRYPTED FILES.TXT and [random].bmp.
- Tap Win+R to launch RUN and then type regedit.exe and click OK.
- In Registry Editor navigate to HKCU\Software\Microsoft\Windows\CurrentVersion\Run.
- Right-click and Delete the [random] value that is associated with HOW TO RECOVER ENCRYPTED FILES.TXT.
- Right-click and Delete the Update Live value that is associated with updlive.exe.
- Empty Recycle Bin and then install a malware scanner to check if the system is clean.
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