The malicious HUSTONWEHAVEAPROBLEM Ransomware attacks quick and hard, and once it is in your operating system, it creates huge problems. The purpose of this infection is to corrupt your files so that you would need a decryptor, which, unfortunately, only the creator of the ransomware can provide you with. If you want the decryptor, you have to fulfill the demands of this creator, and, of course, that means paying money. Although it is terrible that you have to pay money to have your own files accessible again, the most terrible part is that no one can guarantee that a decryptor would be available to you if you paid the ransom. In fact, in most cases, the victims of ransomware infections find themselves without getting what was promised. If that is something you want to avoid, you have to think twice before paying the ransom. researchers do not recommend paying it at all. What we recommend is deleting HUSTONWEHAVEAPROBLEM Ransomware, and the sooner you do this, the better.testtest

How does HUSTONWEHAVEAPROBLEM Ransomware work?

Our researchers were quick to realize that HUSTONWEHAVEAPROBLEM Ransomware is part of the well-known Hidden-Tear family, to which BrainLag Ransomware, RanRans Ransomware, Unikey Ransomware, and many other infections belong. These threats are usually spread using RDP exploits and spam emails, and they all serve the same purpose: To make victims pay ransom fees. The first step for all of these infections is to invade the operating system. Once that is done – usually, silently – they need to encrypt files, and most threats from the Hidden-Tear family appear to use AES ciphers. Once the encryption is complete, the infections need to convince the victim to pay a ransom, and ransom notes are used for that. In fact, most realize that their files are encrypted only when these notes show up. The file used by HUSTONWEHAVEAPROBLEM Ransomware is called “HOW_TO_RECOVER_ENCRYPTED_FILES.txt”, and it immediately informs that files are encrypted. Since the threat does not paralyze the operating system, it is easy to check which files were corrupted. “HUSTONWEHAVEAPROBLEM@KEEMAIL.ME” is the extension that the threat adds to the files that are encrypted. Do not try to remove this extension because that is not how you decrypt a file. Note that you cannot achieve that by deleting the ransomware either.

According to the ransom note, you need to pay a ransom in Bitcoins to get your files decrypted, but to get details regarding the payment (e.g., how much to pay and how to transfer the ransom), you need to email HUSTONWEHAVEAPROBLEM@KEEMAIL.ME. To identify yourself, you are asked to attach your ID – which is revealed via the ransom message – to the email along with one file so that cyber crooks could prove that decryption is possible. You are given 72 hours to establish communication and pay the ransom. The ransom note informs that it is impossible to decrypt files without the decryption key, and, unfortunately, that is true. As mentioned previously, no one knows if you would get the decryptor if you paid the ransom, and so that means that your files might be lost for good if HUSTONWEHAVEAPROBLEM Ransomware has managed to slither in. Do you have backups? Hopefully, at least the most important files are backed up, and you can access them after removing the ransomware. If that is not the case, take a mental note to back up your files periodically to ensure that they are safe in the future.

How to delete HUSTONWEHAVEAPROBLEM Ransomware

You do not need to get rid of a bunch of files when removing HUSTONWEHAVEAPROBLEM Ransomware, but you have to be careful because you do not want to end up eliminating harmless files, do you? The most difficult of all steps might be the elimination of the launcher because its location and name are both random. If you know where this file is, you will have no issues with manual removal. And what if you cannot delete the threat manually? That is not a big issue because you can always install an anti-malware tool to erase the malicious components. In fact, the installation of this tool is recommended because it can help you defend yourself against malicious threats in the future. Do you now know how to delete HUSTONWEHAVEAPROBLEM Ransomware? If you are still not sure, start a conversation in the comments section.

Removal Instructions

  1. Right-click and Delete the malicious launcher.
  2. Right-click and Delete the ransom note file HOW_TO_RECOVER_ENCRYPTED_FILES.txt (note that it has copies that also require removal).
  3. Launch Windows Explorer by tapping Win+E.
  4. Enter %ALLUSERSPROFILE%\Start Menu\Programs\Startup into the bar at the top.
  5. Identify and Remove malicious elements.
  6. Enter %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup and repeat step 5.
  7. Empty Recycle Bin and then run a full system scan. 100% FREE spyware scan and
    tested removal of HUSTONWEHAVEAPROBLEM Ransomware*


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