What is Helprecover@foxmail.com].help Ransomware?
Helprecover@foxmail.com].help Ransomware is a dangerous infection, and it targets Windows operating systems that lack well-rounded protection, and whose owners are careless online. According to our Anti-Spyware-101.com research team, the infection is most likely to slither in if the target is tricked into opening a corrupted spam email attachment (which could be introduced along with a clever message) or if RDP vulnerabilities exist. While more and more Windows users get familiar with ransomware and how it works, some people get duped anyway, and they might be unable to tell when the infection got it. It is supposed to remain silent, so that your personal files could be encrypted without interference. Once your photos, documents, and other personal files are corrupted, the infection can introduce you to the demands of cybercriminals. Whatever you do, do not fulfill these demands without understating what is going on. If you want to learn about this and the removal of Helprecover@foxmail.com].help Ransomware, keep reading.
How does Helprecover@foxmail.com].help Ransomware work?
According to our researchers, Helprecover@foxmail.com].help Ransomware is based on the well-known Phobos Ransomware. The same code has been used by the creators of Devos Ransomware, Dever Ransomware, Caleb Ransomware, Eight Ransomware, and many other infections alike. They all encrypt personal files, and when they do that, they add a marker at the end of their original names. The threat we are discussing now adds “.id[unique code].[helprecover@foxmail.com].help” to the names, and as you can see, this is where the name comes from. After your files are fully encrypted, the infection uses two files – “Info.hta” and “info.txt” to deliver a message. While these messages are unique, the sentiment is the same. First, you are informed that your files were encrypted. Next, you are instructed to contact the attackers via Jabber (recoverhelp2020@thesecure.biz) or email (helprecover@foxmail.com). The messages also state that full decryption of your files is guaranteed, and they also allude to a ransom payment.
It is not clear how much the attackers behind Helprecover@foxmail.com].help Ransomware want, but even if the ransom is small, paying it is a waste of money. The bottom line is that you are dealing with vicious cybercriminals who have no regard for virtual privacy, and so you should not expect them to keep promises. If you take a risk of emailing the attackers, they would push you to pay the ransom, and if you paid it, it is unlikely that they would provide you with a file decryptor. The worst part is that you could not get your money back or force the attackers to decrypt your files. They can do whatever they want, and that includes flooding you with new malicious emails after you expose your email address by contacting them. Hopefully, you understand that right away, and you ignore the ransom notes. It should not be hard to decide on this if you know that you can replace the corrupted files with backup copies after you delete Helprecover@foxmail.com].help Ransomware. Alternatively, you can look for a free Phobos Decryptor. At the time of research, such a tool did not exist, and so if you find something that promises full decryption, please make sure that the tool is legitimate, not harmful.
How to remove Helprecover@foxmail.com].help Ransomware
Deleting Helprecover@foxmail.com].help Ransomware is very important, and you must do it even if you cannot replace the corrupted files or recover them using a legitimate decryptor. As we discussed earlier, you must not rely on cybercriminals to provide you with a decryptor. Their promises to give you the tool are empty, and this is all just a ploy to get your money. Even emailing the attackers is dangerous because you do not want to reveal your email address, which they could use to scam you further. If you have backups, none of this should worry you because can replace the corrupted files with backup copies as soon as you remove Helprecover@foxmail.com].help Ransomware. If you do not have backups, and if you cannot find a legitimate free decryptor, you might feel stuck. Anyway, you must remove the infection. The manual removal guide below might help some users, but there is no doubt that employing legitimate anti-malware software is the best option for any victim.
Removal Instructions
- Tap Win+E keys simultaneously to access File Explorer.
- Enter %LOCALAPPDATA% into the field at the top.
- Delete the malicious {unknown filename}.exe file.
- Go to %APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup\ and repeat step 3.
- Go to %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup\ and repeat step 3.
- Go to %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup\ and repeat step 3.
- Go to %USERPROFILE%\Desktop\.
- Delete the ransom note file named Info.hta.
- Go to %HOMEDRIVE%\ and repeat step 8.
- Tap Win+R keys simultaneously to access Run.
- Enter regedit into the dialog box and click OK to access the Registry Editor.
- Move to HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
- Delete all values linked to the ransomware components.
- Move to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and repeat step 13.
- Empty Recycle Bin and then employ a trusted malware scanner to scan for potential malware leftovers.
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