What is help@decrypt-files.info Ransomware?
help@decrypt-files.info Ransomware is a vicious threat that encrypts lots of various files. According to our researchers at Anti-spyware-101.com, the malware may even continue this process after each restart if the victim does not get rid of it. Therefore, if you come across this malicious application, we recommend being extra cautious. To learn all about it, you could continue reading our article. Also, we can help you eliminate help@decrypt-files.info Ransomware. Below the text, you should see step by step instructions explaining how to remove the malware manually. Naturally, if you think the process is a bit too challenging, you should not hesitate to employ a legitimate antimalware tool instead. Users who have more questions or require more assistance can leave us comments at the end of the text too.
Where does help@decrypt-files.info Ransomware come from?
help@decrypt-files.info Ransomware’s victims might receive it with Spam emails or when downloading installers from P2P file-sharing websites. Thus, to prevent such threats from entering the system, it is crucial to be careful with all files obtained via the Internet. We particularly advise being extra cautious with email attachments or links in the messages received from unknown senders. Of course, users should not download programs’ setup files, updates, or other installers from torrent and other untrustworthy file-sharing sites. Also, if you ever doubt whether a file you came across is safe to interact or not, you should simply scan it with a legitimate antimalware tool before launching it. Always remember that rushing is a bad idea when it comes to questionable data.
How does help@decrypt-files.info Ransomware work?
At first, help@decrypt-files.info Ransomware may need to create several copies of it's launcher and some other files. For example, it may place a Registry entry in the HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run directory. Keep in mind that this file might make your computer run the malware every time it restarts. While it is running, the malicious application can do a couple of things. First, it should encrypt all targeted files. If the user does not delete the malicious application and creates new data, it is quite possible the infection could encrypt it upon next restart. Files that get affected should have a particular second extension containing a unique victim’s ID number (.id-[8 character ID].[help@decrypt-files.info].like).
Furthermore, the second thing help@decrypt-files.info Ransomware should do after infecting the device and encrypting user’s files would be showing a ransom note. It is supposed to contain detailed instructions telling how to contact the malicious application’s creators, get one file decrypted free of charge, and so on. It also mentions the user would have to pay if he wishes to decrypt the rest of his files. The sum is not specified, but whatever it is, we advise not to pay it if you do not want to risk losing your money in vain. As you see, while the hackers may decrypt one file free of charge as a guarantee like they promise, it does not prove they will provide the needed decryption tools. Without the tools, the only hope to restore the files is with backup copies located somewhere safe, although, before it, victims should clean their systems first.
How to eliminate help@decrypt-files.info Ransomware?
help@decrypt-files.info Ransomware can be erased manually, although the task could be too complicated, especially if you are inexperienced. Nonetheless, if you want to try, you could follow the instructions provided below this paragraph. An easier way to remove it would be to install a reliable antimalware tool and perform a full system scan.
Erase help@decrypt-files.info Ransomware
- Click Ctrl+Alt+Delete.
- Pick Task Manager and select Processes.
- Locate a process belonging to the threat.
- Select it and click End Task.
- Exit Task Manager.
- Click Windows key+E.
- Locate these paths:
%TEMP%
%USERPROFILE%\Downloads
%USERPROFILE%\Desktop - Locate the malicious application’s launcher.
- Right-click it and select Delete.
- Navigate to these locations:
%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
%WINDIR%\System32
%APPDATA% - Find files called Info.hta, right-click them and select Delete.
- Navigate to these specific Startup directories:
%WINDIR%\System32
%APPDATA%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
%ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup - Identify suspicious executable files, for example, file.exe; right-click them and choose Delete.
- Exit File Explorer.
- Press Windows key+R.
- Insert Regedit and click Enter.
- Locate the given directory: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
- See if there are any value names dropped by the threat, for example, file.exe.
- Right-click such value names and press Delete.
- Exit Registry Editor.
- Empty your Recycle Bin.
- Restart the computer.
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