What is Diskdoctor Ransomware?
Diskdoctor Ransomware may not sound like it, but is it a malicious threat as it enciphers all user’s files to make them useless. According to our researchers, the malware employs a secure cryptosystem to achieve this, which makes it impossible to open encrypted files without a specific decryptor. Of course, if you backed up your data before the device was infected, you could restore it with no trouble. If this is the case, we strongly recommend not to pay any attention to the ransom note Diskdoctor Ransomware might show you and erase the malicious program. The mentioned message might ask to contact the cybercriminals behind the threat, and later on, they could send you emails asking to pay a ransom. Consequently, it is advisable to ignore the instructions available on the ransom note, especially if you do not want to risk losing your savings for nothing. In which case, we would offer either following the removal steps located at the end of this report or installing a legitimate antimalware tool that could delete the malware for you.
How does Diskdoctor Ransomware work?
The malicious program should begin enciphering pictures, photos, and other files considered to be private the minute it enters the system. During this process, each affected file should get a second extension, e.g., meadow.jpg.diskdoctor, first_chapter.docx.diskdoctor, and so on. After marking all targeted data this way, Diskdoctor Ransomware is supposed to show a ransom note. It is a text document containing short instructions and a picture of a devil made from various characters. According to our researchers at Anti-spyware-101.com, it should be called HOW TO RECOVER ENCRYPTED FILES.TXT.
If you open the mentioned document, you should see a text saying “Warning all your files are encrypted !!! To receive the decoder, you must send an email to the email address with your personal ID: DiskDoctor@protonmail.com.” What’s more, the ransom note may warn against removing the malware or using antimalware tools as according to the cybercriminals it might damage user’s data permanently. However, the truth is without a decryptor the enciphered files are lost in any case. The malicious program’s developers might say they can send you the decryption tool if you pay a ransom, but do not forget these people cannot be trusted as there are no guarantees they will hold on to their word. It means you could lose your savings for no reason at all. For those of you who do not want to end up in such situation, we would advise you not to take any chances and erase Diskdoctor Ransomware at once.
How to eliminate Diskdoctor Ransomware?
The malware can be deleted both manually, and with an antimalware tool, so it all depends on the user’s preferences and skills. For instance, more experienced users could try to get rid of Diskdoctor Ransomware manually by completing the steps listed a bit below this report. As for users who are not so sure they could handle the malicious program on their own, we would advise picking a legitimate antimalware tool. After clicking the scanning button, users should wait until the tool finishes checking the computer. Then all there should be left to do is press the given removal button.
Get rid of Diskdoctor Ransomware
- Press Ctrl+Alt+Delete.
- Select Task Manager.
- Search for the threat’s process.
- Select this process and click End Task.
- Leave Task Manager.
- Tap Windows key+E.
- Navigate to the following paths:
%TEMP%
%USERPROFILE%\desktop
%USERPROFILE%\downloads - Find the file that infected the device.
- Right-click the malicious file and press Delete.
- Locate the malware’s ransom note (HOW TO RECOVER ENCRYPTED FILES.TXT), right-click it and press Delete.
- Close File Explorer.
- Empty your Recycle bin.
- Restart the system.
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