What is decrypthelpfiles@protonmail.com Ransomware?
The malicious decrypthelpfiles@protonmail.com Ransomware is almost identical to a different infection knows as 5btc@protonmail.com Ransomware, and that is not a surprise considering that these two threats are just two different versions of what we know as GusCrypter Ransomware. The versions are recognized by the email addresses that are represented via them, and, in this report, we discuss the infection that uses “decrypthelpfiles@protonmail.com” as the main email address. We want to emphasize right away that emailing cyber criminals is a huge risk that is not worth taking. If you email your attackers, they will push you to pay a ransom, and once you do that, they will skip away without leaving a trace. A file decryptor that the infection might promise in return for your money is unlikely to fall into your hands. It is unlikely to fall into anyone’s hands for that matter! So, what are you supposed to do? Even though you might not be able to think about anything else but your files at this point, we suggest that you focus on deleting decrypthelpfiles@protonmail.com Ransomware.
How does decrypthelpfiles@protonmail.com Ransomware work?
First, decrypthelpfiles@protonmail.com Ransomware has to enter the system, and it is likely to do that using RDP configurations or spam emails. So, if the threat has not slithered in yet, make sure you secure your remote access systems and beware of suspicious emails sent your way. If you were not able to stop the infection, it probably encrypted your precious personal files already. This is where we can start discussing the differences between decrypthelpfiles@protonmail.com Ransomware and 5btc@protonmail.com Ransomware. Both of these threats appear to target different files, with some overlap. According to Anti-Spyware-101.com research team, some of the files that are encrypted by the newer variant include .mp4, .mp3, .ppt, .pptx, .java, .exe, and .msi. Of course, the threat does not encrypt system files in %PROGRAMFILES%, %PROGRAMFILES(x86)%, and %Windows% directories, but it can encrypt basically all personal files. To make it easier for you to spot them, the “.bip” extension is added to their names. While you might be assessing the damage, the infection might be doing other malicious things. For example, it could record your system’s language, steal data stored on browsers, and even open a pot and listen for incoming connections.
Besides destroying files, decrypthelpfiles@protonmail.com Ransomware also creates one. It is called “Information.html,” and it should be created everywhere where encrypted files exist. The name of this file is not the same as the one used by a previously reported version, but the message stays the same. It informs that encrypted files were, allegedly, “blocked” and instructs to send an ID code and the name of your country to decrypthelpfiles@protonmail.com. What would happen if you did as told? Once the attackers catch a victim, they can offer to decrypt files for a certain sum of money (a.k.a., the ransom). Do not pay anything because it is VERY unlikely that any amount of money would help you buy your files back. You shouldn’t even think about this if backups for your files exist outside the infected computer. Just delete the corrupted files because you already have replacements.
How to delete decrypthelpfiles@protonmail.com Ransomware
If you are set and ready to remove decrypthelpfiles@protonmail.com Ransomware yourself, think if you know where to locate the executable that unleashed this dangerous infection. If you do, go ahead and follow the guide below as it shows how to eliminate all ransomware-related components. If the launcher is hidden, use anti-malware software. Besides its ability to remove every single malicious file automatically, it also can help secure your operating system, and that might be most important right now. After you have the dangerous infection deleted, make sure you update passwords for all of your online accounts, starting with the most important ones (e.g., online banking) because if decrypthelpfiles@protonmail.com Ransomware managed to steal data stored on browsers, it is hard to say what kinds of security issues you could face next. If you need advice, post a comment below.
Removal Guide
- Delete the launcher .exe file (both name and location are random).
- Simultaneously tap Win+R keys and then enter regedit.exe into the RUN dialog box.
- Navigate to HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run and HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run.
- Delete the values that point to the locations of the ransom note file, Information.html.
- Simultaneously tap Win+E keys to launch Windows Explorer.
- Enter the path (every single one in this list) into the quick accessfield:
- %ALLUSERSPROFILE%\Start Menu\Programs\Startup
- %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
- %ALLUSERSPROFILE%\Application Data\Microsoft\Windows\Start Menu\Programs\Startup
- %APPDATA%\Microsoft\Windows\Start Menu\Startup
- %USERPROFILE%\Microsoft\Windows\Start Menu\Programs\Startup
- Delete the ransom note file named Information.html.
- Delete the ransom note file from all other possible locations.
- Once you Empty Recycle Bin, scan you operating system using a legitimate malware scanner.
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